Privacy Policy (POPIA Compliance)

Effective Date: 10 November 2026

1. Protection of Personal Information Act (POPIA)

Wheelie Bin Register processes personal information in accordance with the South African Protection of Personal Information Act, 4 of 2013 ("POPIA"). We collect only the information necessary to link a wheelie bin's unique serial number to its lawful owner and South African street address.

2. Information We Collect

• Identity & Contact Details: First name, surname, verified email address, landline telephone number, and mobile number.
• Structured South African Address: Building Name and Number (for flats and townhouses), House Number, Street Name, Suburb, City, Province, and Postal Code.
• Wheelie Bin Records: Unique bin code and one uploaded photograph of the bin showing the bin code, stored securely in Google Cloud Storage.

3. Controlled Disclosure to Officials

Your personal information is never sold or made publicly searchable. In accordance with our Terms and Conditions, your registered contact and address details are only disclosed to a municipal official, police officer, or authorized official when they submit a formal recovery request for a recovered wheelie bin and that request is explicitly approved by a system administrator.

4. Data Security & Access

You may update your address, telephone numbers, or remove your registered wheelie bins at any time by signing in to your account or contacting contact@wheeliebinregister.co.za.